Customer Feedback
Always a bit of a risk ordering from a company I hadn't heard of before but I was very pleased with the service; emails updating order progress, delivered quickly even to country Tasmania, packed in enviro bags and a gift to boot. Very impressed. Thanks & keep up the good work. (Karen - TAS)
My replacement purse arrived this morning!!! I LOVE IT!!!
Thank you once again for your understanding and generosity in accommodating me and my situation! Now I have another reason to recommend you and your products to anyone who is after great service and amazing products! (Rikki - VIC)
I just love the blue and green Kaftan I bought. The colours are just right for a Spring lady. It is as beautiful as the ones on TVSN. Can’t wait for warmer weather to wear it. I appreciate this purchase so much. (Judith - QLD)
Hi, just wanted to say thank you so much for my stunning fascinator - your service was excellent, not only do you offer free shipping - you went out of your way to make sure it got to me on time! I will definitely be back! (Kelly - QLD)
I am going to spread the word about my online shopping experience with Barrajack because they are FANTASTIC to deal with. I ordered the ultimate wallet on the 18th March and received it on the 21st March, I was so excited that it had arrived so I opened the packaging and there was an extra surprise in it for me, it was a Barrajack scarf. I noticed on the strap that came with the wallet a fault. This was was resolved that day with a replacement strap being sent out that same day.I would definitely recommend shopping with Barrajack you won't be disappointed. (Linda - VIC)
I have just received my new little wallet and it is perfect. I have been looking for one like this ever since the zipper on my also perfect old leather wallet broke. A friend of mine has one and as soon as I saw it, I knew that was what I wanted. Also it is extremely important to know that it is Australian. Thank you also for the beautiful but unexpected scarf - I love it. (Lyn - NSW)
Received the scarves when I returned to work this week......many thanks. Thank you also for the freebie. I have donated it to our Starlight Foundation auction dinner we have each May at work.........it has gone to a good cause! (Deb - VIC)
I just wanted to drop you a quick line to say my sister was absolutely delighted with the shawls! She was also very surprised and delighted with the necklace you sent - that was very kind of you. I would like to thank you very much indeed for all your assistance - it has been most appreciated. I hope to order from you again in the near future! (Dawn)
Thank you for the scarves and the free brown scarf. Been getting lots of wear out of them & quite a few lovely comments. (Loretta NSW)
Received my Fascinator today and very happy with it. Thanks also for the lovely gift. I would recommend your site to anyone, fast service too. (Dennise - WA)
I have received my order from you, and I just wanted to say a big THANK YOU for the free gift that you included with my order - what a lovely surprise! All these beautiful things are for a friend of mine, in case you didn't guess already, she's kind of partial to green ;) I can't wait to hear what she thinks of her selection! Many thanks once again. Very unexpected, and very much appreciated! (Katherine - QLD)
My fascinator has arrived safely and thank you so much for assisting me here. Thanks heaps for the lovely scarf enclosed, a lovely surprise. (Lois - Toowoomba)
It has arrived. Thanks. I love the walllet. Thank you too for the (free) scarf. My colours! (Desiree - VIC)
I would like to commend you on your outstanding service I will gladly shop with you again. Thank you for the lovely scarf you sent as my free gift. (Kath - VIC)
I was talking to Sue on Friday about the black stud hobo style bag u have for sale. I would like to purchase 2 of them. I purchased this exact same bag about 8 years ago and have used it for absolutely everything - day to day bag, a nappy bag, work bag, gym bag, a overnight bag...I ABSOLUTELY LOVE THIS BAG. (Lana)
Thank you, the bangle is lovely & I really appreciate the gift. It too is lovely. Thanks again. (Terry - QLD)
I bought a Barrajack wallet about two years ago. Unfortunately I had to return it as the stitching broke away on the zip. I returned it to the place of purchase in Warragul Victoria. It was fixed promptly. I was very happy to have my beautiful wallet returned. I love this wallet it is the best I've ever owned. I was just a bit unlucky. I would happily buy from you again. It will be some time though, as this wallet will last.I am very impressed with your products they are stylish and beautiful. I would recommend your products to friends. And I will keep an eye out for new products. Thank you very much.(Carolyn-VIC)
My order arrived today for the lovely scarf ordered...but I just want to say... THANK YOU for the lovely gifts you always send...I love opening the parcel because there is always something totally unexpected and ALWAYS something I really like....thank you so much for such thoughtful five star caring service!! See you next order!!! (June - NSW)
I received my 'ultimate wallet' today and I LOVE LOVE LOVE it! It's exactly what I have been looking for, fantastic quality and price! Thanks guys :) (Bec - NSW)
Thank you very much for the quick dispatch of the goods, really appreciated, I will recommend your business to all I know! Service like that which I have received from you does not happen very often these days its sad to say. Once again, thank you. (Chris - QLD)
I have just received my scarf this morning and am absolutely delighted. What a great service you offer I shall definitely buy from you again and thank you for the free gift. (Malory - NSW)
Thanks Sue and Geoff for my scarves they are fab, and thank you so much for the gift it was a very pleasant surprise. I have recommended you to my friends. (Jenny - WA)
Thank you for my order of the Pashmina which was received and also for the lovely gift you enclosed, that was much appreciated. I will be recommending your company to others. (Karen - NSW)
The wallet has arrived and I am wrapped there is something about the smell of leather, and thank you so much for the lovely gift. Once again I will be recommending your shop great place to buy gifts for the family. (Rob - QLD)
Thank you for my prompt order of my purse and also for my lovely gifts which was a nice surprise. (Maria - WA)
Thank you so much for my order which arrived today. The tops are lovely - just what I needed and what a nice surprise to receive the third top as a free gift. Thank you again. (Sue - NSW)
Placed an order with company was very easy, my item was shipped immediately with very fast delivery and a small gift as well - 10 STAR service highly recommended business great product. (Janet - QLD)
Item is better than expected – the photos didn’t do it justice, really happy with my purchase, looking for more. (Summer – SA)
Thank you for the beautiful scarves and the free gift which is amazing and quite unexpected but much appreciated. Once again I will love wearing these scarves on a upcoming trip to Japan. (Janice - QLD)
The goods I ordered arrived today. Thank you so much for the outstanding service and careful packaging. I have chosen these things as gifts and they will be just right. I received another scarf as a gift, thank you. (Pauline - NSW)
I just want to let you know that after searching so long for a small red wallet, I am very pleased with the one I purchased from you. I was also very surprised and happy to receive the lovely unexpected scarf. I love scarves and the colour is gorgeous. (Cindy – WA)
Impressed mate. Excellent quality & thank you for the shawl. Worth the wait. (SG)
Just wanted to quickly thank you SO MUCH for the super fast delivery of my order, as well as the gift. What fantastic service - not to mention beautiful product. I will definitely be purchasing from you again in the very near future!! (Beth - NSW)
I just wanted to pass on my thanks to everyone there. I ordered a bag yesterday and it arrived today! Wow talk about customer service!! A big thankyou for the beautiful scarf. You will be hearing from me soon. (Margaret - NSW)
I have just received my parcel today. Lovely surprise gifts in the post also. Many thanks again...that was a wonderful surprise. (Natalie - WA)