Privacy Policy

We are a retailer operating its business Australia wide under the trading name of Fashion Warehouse Online. We will collect, use and disclose and hold personal information in accordance with the Privacy Act 1988 ("the Act"). All details are kept securely and will not be disclosed to any other organisation.

We will not collect personal information unless it is necessary for us to carry out our functions and activities as a retailer. You may provide us with personal information about yourself each time you contact us by phone, fax, letter, email or through use of the web site.
We need to use this information to be able to respond to enquires, allowing Fashion Warehouse Online to provide customers with our services and/or products.
We will ensure that any details are kept secure and confidential, and will not be disclosed to any other organisation. Your information may only be disclosed where it is, required by law.
We will use your personal information for the primary purposes of our business as a retailer to ship goods and contact you with updates of the shipment as required from time to time.
In addition we may use such information to market special offers and new products, to those who have signed up to our email list, otherwise you will not be contacted by Fashion Warehouse Online concerning such offers.
We will in such circumstances only use the personal information provided for the sole purpose of providing the service you have requested.

Security and access of personal information 
We will never provide personal information to any third party; it is for Fashion Warehouse Online use only. When you register your personal data, it is passed through to a secure server. Stored user information is protected from unauthorised access through firewalls, secure passwords and user names.

We have the following security measures, on our website, to ensure your information is secure: 

- Use of a secure server
- Secure passwords
- User names
- Encrypted Credit Card Details
- Use SSL 128bit encryption for passing of Credit Card Details
- For security, your credit card details will be deleted once the order has been completed. 

Ensuring accuracy of the personal information we hold
We will always attempt to ensure that the personal information we hold is accurate, up to date and relevant. To ensure correct information is processed please provide the correct information and inform us of any detail changes.

Any questions about our privacy policy please contact us.
info@fashionwarehouseonline.com.au